This hoist is fully warranted against defective materials and manufacturing faults for 12 months from the date of purchase.
his hoist is fully warranted against defective materials and manufacturing faults for 12 months from the date of purchase.
Goods sent back under our warranty must be accompanied by the sales invoice and warranty card. Failure to include a valid warranty card and sales invoice with a return may result in;
A returns postage fee will be charged on any product returned under the warranty, which is found not to be faulty. We reserve the right to be notified about all returns before receipt; otherwise, they may be rejected.
Examples of exclusions to our warranty, but without limitation to, are listed below:
If you believe you need to claim your warranty, contact us in the first instance for assistance. It may be that there is a simple explanation as to why your hoist is not functioning.
*Remember, the hoist will only work with a minimum of 5kg hanging on it.